Contact
Get in touch with the MoveMyTest team
MoveMyTest is run by a small UK team. We aim to reply to every message within one business day, Monday to Friday. For account and match support, the fastest route is email — every message goes to a real person.
How to reach us
We do not have a phone line for support — most issues are best resolved in writing so we have the context we need to help.
support@movemytest.co.uk
Best for support, account issues, partnership enquiries, press, and bug reports.
Reply within 1 business day (Mon–Fri)
In-app support tickets
From your MoveMyTest dashboard
Open a ticket from your dashboard to share diagnostic info securely. We see the context we need to help.
Reply within 1 business day (Mon–Fri)
Send us a message
Click the email address below to open your mail client. Your message goes straight to a member of the team — no automated triage, no chatbot.
What to include in your message
Three details help us resolve your message in one round-trip. Including them upfront usually means a fix on the first reply.
Your account email
The address you used to sign up, so we can find your account quickly.
When the issue happened
Date and time, including your time zone. This helps us check server logs.
What you expected to happen
A short description of what you were trying to do, and what actually happened.
If you need help from DVSA
MoveMyTest is not DVSA. For booking changes, cancellations, or anything to do with your actual DVSA test booking, contact DVSA directly on 0300 200 1122, Monday to Friday, 8am to 5pm. We cannot make changes to your DVSA booking on your behalf.
Want to swap your test first?
Most people who contact us are also looking to swap. You can do both — start a free listing now.